Dead N95

[thuglord]

Hello,

I have a N95 (not 8gb) and i tried to update the firmware. But now the phone is dead. When I turn on the phone I only see a white screen with NOKIA on the screen. Is there a way to recover the phone, except going to Nokia.

Thanks:plead:

[pob9]

i have read that phoenix has the options to flash dead phones but i have never tried it google "phoenix dead phone flashing" and have a read

[thuglord]

Thanks for the reply pob9

I tried to install phoenix, but it gives errors and I can't install it. I had an older version of phoenix installed, but I don't know what to do when you installed it.

[cartoon_hero]

happened to me once, i tried everyting, nothing worked until i took it to NOKIA service center, and they flashed the phone for me, then everything was back to normal ...

[cenzoooo]

try taking battery and sim out, putting them back in, plugging the charger in and then turning it on. people who have updated to the new firmware and have changed their product codes are experiencing these problems.

[mucelago]

Try format with 3+*+Call + Power button

[quetta]

I prefer you to take it to the NOKIA customer care so that they would update for you else you will lose the phone

Thanks

[•►кαккαяσт◄•]

Take it to d noia care man..Dats d best option

[thuglord]

I tried it all, except taking it to the nokia center. Is there a better program than phoenix, because I installed the new version with success, but i can't flash dead usb connection, because it is unable to find raw connection and several other errors. But how much are the costs of the nokia service centre, because I don't have the certificate of purchase.

[•►кαккαяσт◄•]

Take it dere they will tell u wht will be d cost of d repair..or take it to oder cell repairing shop..but a good 1

[thuglord]

Hello,

I took my N95 to the Nokia service centre and letting it repaired. It will cost me 50 euro's :( If I want to update my Nokia next time, is there a possibilty to backup my Nokia flash, so if there's gonna be some problems that it wont die????

Thanks

[Chillaxer]

If you tried to update the firmware,and thats when the phone died, then you'v got big problems as many a times, your phone is as good as a brick when that happens... users should always read all guidelines and warnings first before attempting such tasks... if you battery died halfway through,then thats bad as its stated in many threads that you should either have a full battery (or at least 75% or more life) or preferably have the charger on while attempting upgrade... also very important, and as Nokia warns you before you commence updating firmware, DO NOT remove the cable or disconnect the phone until it is done which could be anywhere from 1 hour upwards depending on your internet connection speed.... as most users have said, your best option is to take it to Nokia care if the 3 button combination mentioned above (*,3 and call(green)button) fails... but beware, your warranty may be void cos of what you have done so be careful what you tell the care centre ...

[m@gister]

Dead N95? be careful it will became a living corpse a.k.a zombie lol. If its warranty period is still valid, do not hesitate to bring the dead N95 to Nokia Care.

[Mnh.jannat]

Hi guys. why do u guys have problem with updating firmware. Just because u were not carefull. Im not disappointed on my first update of N95 8GB from v11 to v30(this is the first update in my life). What I did was little caring & intelligency.

Step 1-
I backed up all data from my N95 8GB to PC through PC Suite(Only phone memory backup). I did the mass memory(or Memory card) backup seperately via PC.
Step 2-
I did a HARD RESET by pressing *#7370#(enter 12345 for security code. it may be different if u have entered one earlier), which would clean-up the mess in phone, simply a complete refresh. if anyone has problem doing this way, they can use startup HARD RESET by holding green call button(Send key) and 3 and star(*) togather and power on the phone until nokia hand logo appears.
Step 3-
i gave the phone a full charge, which is strictly recommended.
Step 4-
Opened PC(fortunately a laptop), connected phone through USB and keep charger connected, to prevent sudden loss of charge. Latest PC Suite and Nokia Software Updater(NSU) should be installed. connected to internet. run NSU and started update. it took me 3.5 hours to download 105.3mb firmware, then update phase started. it took 6-8 minutes. phone entered TEST mode. finally update was complete and phone started.
NOTE:- do not touch the phone, power it off, or disconnect USB cable. Insert SIM (please make sure no call or SMS incomes, by diverting) and Switch to "general" profile(strictly recommended).
THATS WHAT I DID!
a little care can save the day